:root {
    --navy: #071727;
    --navy-2: #0d253d;
    --blue: #1e69a8;
    --blue-light: #48a4e8;
    --gold: #d8b45b;
    --surface: #ffffff;
    --surface-soft: #f3f6f9;
    --text: #142132;
    --muted: #667587;
    --border: #dce4ec;
    --success: #14835d;
    --danger: #c23a43;
    --warning: #b37a13;
    --shadow: 0 18px 50px rgba(5, 25, 45, .1);
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
    margin: 0;
    background: var(--surface-soft);
    color: var(--text);
    font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
    line-height: 1.6;
}
a { color: inherit; text-decoration: none; }
button, input, textarea, select { font: inherit; }
main { min-height: calc(100vh - 150px); }

.topbar {
    position: sticky;
    top: 0;
    z-index: 20;
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 16px clamp(22px, 5vw, 76px);
    color: #fff;
    background: rgba(7, 23, 39, .96);
    border-bottom: 1px solid rgba(255,255,255,.08);
    backdrop-filter: blur(18px);
}
.brand { display: flex; align-items: center; gap: 13px; }
.brand strong, .brand small { display: block; }
.brand strong { font-size: .96rem; letter-spacing: .04em; }
.brand small { color: #aebfd0; font-size: .72rem; }
.badge-mark {
    display: grid;
    place-items: center;
    width: 48px;
    height: 48px;
    border: 2px solid var(--gold);
    border-radius: 50%;
    color: var(--gold);
    font-size: .72rem;
    font-weight: 900;
    letter-spacing: .06em;
}
.nav { display: flex; align-items: center; gap: 26px; }
.nav a { color: #d9e5ef; font-size: .9rem; font-weight: 650; }
.nav a:hover { color: #fff; }
.nav-toggle { display: none; color: #fff; background: none; border: 0; font-size: 1.5rem; }

.hero {
    display: grid;
    grid-template-columns: minmax(0, 1.5fr) minmax(320px, .65fr);
    gap: clamp(40px, 7vw, 100px);
    align-items: center;
    min-height: 680px;
    padding: 90px clamp(22px, 7vw, 110px);
    color: #fff;
    background:
        linear-gradient(110deg, rgba(3,14,25,.96), rgba(8,35,58,.88)),
        radial-gradient(circle at 78% 20%, rgba(55,150,220,.35), transparent 36%);
}
.hero h1, .page-hero h1, .dashboard-heading h1, .ticket-heading h1 {
    margin: 12px 0 18px;
    font-family: Georgia, "Times New Roman", serif;
    font-size: clamp(2.4rem, 5vw, 5rem);
    line-height: 1.02;
    letter-spacing: -.035em;
}
.hero p { max-width: 680px; color: #bfd0dd; font-size: 1.13rem; }
.eyebrow {
    color: var(--blue-light);
    font-size: .72rem;
    font-weight: 850;
    letter-spacing: .16em;
    text-transform: uppercase;
}
.hero-actions { display: flex; flex-wrap: wrap; gap: 12px; margin-top: 30px; }
.button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 46px;
    padding: 0 20px;
    border: 1px solid transparent;
    border-radius: 9px;
    font-weight: 750;
    cursor: pointer;
}
.button-primary { color: #fff; background: var(--blue); box-shadow: 0 10px 25px rgba(30,105,168,.25); }
.button-primary:hover { background: #195c94; }
.button-ghost { color: var(--text); background: #fff; border-color: var(--border); }
.hero .button-ghost { color: #fff; background: rgba(255,255,255,.08); border-color: rgba(255,255,255,.2); }
.button-danger { color: #fff; background: var(--danger); }
.full-button { width: 100%; margin-top: 9px; }
.trust-row { display: flex; flex-wrap: wrap; gap: 22px; margin-top: 36px; color: #acc1d1; font-size: .84rem; }

.hero-panel {
    padding: 34px;
    border: 1px solid rgba(255,255,255,.12);
    border-radius: 18px;
    background: rgba(255,255,255,.065);
    box-shadow: 0 30px 70px rgba(0,0,0,.25);
    backdrop-filter: blur(16px);
}
.status-dot { width: 12px; height: 12px; margin-bottom: 22px; border-radius: 50%; background: #4be1a0; box-shadow: 0 0 0 8px rgba(75,225,160,.1); }
.hero-panel h2 { margin: 10px 0; font-size: 1.65rem; }
.hero-panel p { color: #bcd0de; font-size: .95rem; }
.quick-stats { margin: 26px 0 0; }
.quick-stats div { display: flex; justify-content: space-between; padding: 13px 0; border-top: 1px solid rgba(255,255,255,.1); }
.quick-stats dt { color: #9fb4c4; }
.quick-stats dd { margin: 0; font-weight: 700; }

.section { padding: 90px clamp(22px, 7vw, 110px); }
.section-heading { max-width: 650px; margin-bottom: 38px; }
.section h2 { margin: 8px 0; font-family: Georgia, serif; font-size: clamp(2rem, 4vw, 3.3rem); }
.service-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px; }
.service-card {
    min-height: 245px;
    padding: 28px;
    border: 1px solid var(--border);
    border-radius: 15px;
    background: var(--surface);
    box-shadow: 0 10px 30px rgba(18,41,64,.04);
    transition: .2s ease;
}
.service-card:hover { transform: translateY(-4px); border-color: #a9c6dc; box-shadow: var(--shadow); }
.service-icon { display: inline-grid; place-items: center; width: 48px; height: 48px; border-radius: 11px; background: #eaf4fb; font-size: 1.35rem; }
.service-card h3 { margin: 20px 0 8px; font-size: 1.15rem; }
.service-card p { color: var(--muted); font-size: .92rem; }
.card-link { display: inline-block; margin-top: 13px; color: var(--blue); font-weight: 750; font-size: .88rem; }
.split-section { display: grid; grid-template-columns: .8fr 1.2fr; gap: 70px; background: #eaf0f5; }
.timeline { list-style: none; margin: 0; padding: 0; }
.timeline li { display: flex; gap: 22px; padding: 24px 0; border-bottom: 1px solid #cfd9e2; }
.timeline li > span { color: var(--blue); font-weight: 850; }
.timeline strong { display: block; margin-bottom: 4px; }
.timeline p { margin: 0; color: var(--muted); }

.page-hero { padding: 74px clamp(22px, 7vw, 110px); color: #fff; background: linear-gradient(120deg, var(--navy), var(--navy-2)); }
.page-hero.compact h1 { max-width: 850px; font-size: clamp(2.3rem, 4vw, 4rem); }
.page-hero p { color: #b8c9d8; }
.form-shell { max-width: 1060px; margin: -28px auto 70px; padding: 0 20px; position: relative; }
.ticket-form { overflow: hidden; border: 1px solid var(--border); border-radius: 18px; background: #fff; box-shadow: var(--shadow); }
.form-section { padding: 34px; border-bottom: 1px solid var(--border); }
.form-section-title { display: flex; align-items: center; gap: 14px; margin-bottom: 25px; }
.form-section-title > span { display: grid; place-items: center; width: 36px; height: 36px; border-radius: 50%; color: #fff; background: var(--blue); font-weight: 800; }
.form-section-title h2 { margin: 0; font-size: 1.18rem; }
.form-section-title p { margin: 0; color: var(--muted); font-size: .84rem; }
.category-options { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; }
.category-option { position: relative; display: block; padding: 16px; border: 1px solid var(--border); border-radius: 10px; cursor: pointer; }
.category-option input { position: absolute; opacity: 0; }
.category-option span, .category-option strong, .category-option small { display: block; }
.category-option small { margin-top: 3px; color: var(--muted); }
.category-option.selected { border-color: var(--blue); background: #edf7ff; box-shadow: inset 0 0 0 1px var(--blue); }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 18px; }
.form-grid label, .stack-form label { color: #314255; font-size: .84rem; font-weight: 750; }
.form-grid .full { grid-column: 1 / -1; }
input, textarea, select {
    width: 100%;
    margin-top: 7px;
    padding: 13px 14px;
    border: 1px solid #cbd7e1;
    border-radius: 8px;
    color: var(--text);
    background: #fff;
    outline: none;
}
input:focus, textarea:focus, select:focus { border-color: var(--blue); box-shadow: 0 0 0 3px rgba(30,105,168,.12); }
textarea { resize: vertical; }
.form-submit { display: flex; align-items: center; justify-content: space-between; gap: 25px; padding: 26px 34px; background: #f7f9fb; }
.consent { display: flex; align-items: flex-start; gap: 10px; color: var(--muted); font-size: .82rem; }
.consent input { width: auto; margin-top: 4px; }

.success-page { max-width: 720px; margin: 90px auto; padding: 55px; text-align: center; border: 1px solid var(--border); border-radius: 20px; background: #fff; box-shadow: var(--shadow); }
.success-icon { display: grid; place-items: center; width: 72px; height: 72px; margin: 0 auto 22px; border-radius: 50%; color: #fff; background: var(--success); font-size: 2rem; }
.success-page h1 { font-family: Georgia, serif; font-size: 2.5rem; }
.reference-box { margin: 30px 0; padding: 23px; border-radius: 12px; background: var(--surface-soft); }
.reference-box span, .reference-box strong, .reference-box small { display: block; }
.reference-box strong { margin: 6px 0; color: var(--blue); font-size: 1.6rem; letter-spacing: .06em; }

.auth-background { background: linear-gradient(120deg, #061524, #102d48); }
.auth-shell { display: grid; place-items: center; min-height: 720px; padding: 50px 20px; }
.auth-card { width: min(470px, 100%); padding: 42px; border-radius: 18px; background: #fff; box-shadow: 0 30px 80px rgba(0,0,0,.25); }
.auth-card h1 { margin: 8px 0; font-family: Georgia, serif; font-size: 2.2rem; }
.auth-card p { color: var(--muted); }
.stack-form { display: grid; gap: 17px; margin-top: 25px; }
.security-note { display: block; margin-top: 18px; color: var(--muted); text-align: center; }

.dashboard-layout { display: grid; grid-template-columns: 260px 1fr; min-height: calc(100vh - 80px); }
.sidebar { padding: 28px 18px; color: #d8e5ef; background: var(--navy); }
.sidebar-user { display: flex; align-items: center; gap: 11px; padding: 0 10px 24px; margin-bottom: 15px; border-bottom: 1px solid rgba(255,255,255,.1); }
.sidebar-user strong, .sidebar-user small { display: block; }
.sidebar-user small { color: #8199ac; }
.avatar { display: grid; place-items: center; flex: 0 0 auto; width: 40px; height: 40px; border-radius: 50%; color: #fff; background: var(--blue); font-weight: 850; }
.sidebar > a { display: block; margin: 5px 0; padding: 12px 14px; border-radius: 8px; color: #a9bdcc; font-weight: 650; font-size: .9rem; }
.sidebar > a:hover, .sidebar > a.active { color: #fff; background: rgba(255,255,255,.09); }
.dashboard-content { min-width: 0; padding: 42px; }
.dashboard-heading, .ticket-heading { display: flex; align-items: center; justify-content: space-between; gap: 25px; margin-bottom: 30px; }
.dashboard-heading h1, .ticket-heading h1 { margin: 5px 0; font-size: clamp(2.1rem, 4vw, 3.7rem); }
.stat-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin-bottom: 22px; }
.stat-card { padding: 22px; border: 1px solid var(--border); border-radius: 13px; background: #fff; }
.stat-card span, .stat-card small { display: block; color: var(--muted); }
.stat-card strong { display: block; margin: 6px 0; font-size: 2rem; }
.dashboard-grid { display: grid; grid-template-columns: 1.5fr .7fr; gap: 20px; }
.panel { border: 1px solid var(--border); border-radius: 14px; background: #fff; box-shadow: 0 8px 22px rgba(17,39,59,.035); }
.panel-heading { display: flex; align-items: center; justify-content: space-between; padding: 23px; border-bottom: 1px solid var(--border); }
.panel-heading h2 { margin: 4px 0 0; font-size: 1.2rem; }
.panel-heading > a { color: var(--blue); font-weight: 750; font-size: .84rem; }
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; }
th, td { padding: 16px 19px; border-bottom: 1px solid #e8edf2; text-align: left; font-size: .87rem; }
th { color: var(--muted); background: #f8fafb; font-size: .72rem; letter-spacing: .05em; text-transform: uppercase; }
td a strong, td a small { display: block; }
td a small { max-width: 280px; overflow: hidden; color: var(--muted); text-overflow: ellipsis; white-space: nowrap; }
.empty { padding: 40px; color: var(--muted); text-align: center; }
.status { display: inline-block; padding: 5px 9px; border-radius: 999px; font-size: .72rem; font-weight: 800; }
.status-open { color: #0e7952; background: #dff6ed; }
.status-claimed { color: #98640d; background: #fff0ca; }
.status-closed { color: #596675; background: #e8edf1; }
.status.large { padding: 9px 14px; }
.integration-list { padding: 14px 23px; }
.integration-list div { display: flex; justify-content: space-between; padding: 15px 0; border-bottom: 1px solid var(--border); }
.integration-list span { color: var(--muted); }
.integration-list + .button { margin: 0 23px 23px; width: calc(100% - 46px); }
.filter-bar { display: grid; grid-template-columns: 1fr 200px auto; gap: 10px; margin-bottom: 18px; }
.filter-bar input, .filter-bar select { margin: 0; }

.ticket-layout { display: grid; grid-template-columns: 1fr 330px; gap: 20px; }
.back-link { display: inline-block; margin-bottom: 15px; color: var(--blue); font-weight: 750; }
.conversation { overflow: hidden; }
.message { display: flex; gap: 14px; padding: 24px; border-bottom: 1px solid var(--border); }
.message > div:last-child { flex: 1; }
.message header { display: flex; justify-content: space-between; gap: 20px; }
.message header span { color: var(--muted); font-size: .76rem; }
.message p { margin: 7px 0 0; }
.staff-message { background: #f5faff; }
.reply-form { padding: 22px; background: #f8fafc; }
.reply-form textarea { margin: 0 0 12px; }
.ticket-sidebar { display: grid; align-content: start; gap: 16px; }
.details-card, .action-card { padding: 22px; }
.details-card dl { margin: 15px 0 0; }
.details-card dl div { padding: 12px 0; border-bottom: 1px solid var(--border); }
.details-card dt { color: var(--muted); font-size: .72rem; text-transform: uppercase; }
.details-card dd { margin: 3px 0 0; font-weight: 700; }

.transcript-page { max-width: 1000px; margin: 55px auto; padding: 0 20px; }
.transcript-header { display: flex; align-items: center; justify-content: space-between; gap: 20px; }
.transcript-header h1 { margin: 5px 0; font-family: Georgia, serif; font-size: 3rem; }
.transcript-meta { display: flex; flex-wrap: wrap; gap: 25px; margin: 25px 0; padding: 18px 22px; border-radius: 10px; background: #eaf0f5; }
.transcript-list { overflow: hidden; }
.transcript-message { padding: 22px; border-bottom: 1px solid var(--border); }
.transcript-message header { display: flex; justify-content: space-between; }
.transcript-message header span { color: var(--muted); font-size: .78rem; }

.personnel-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 16px; }
.personnel-card { padding: 20px; }
.personnel-head { display: flex; align-items: center; gap: 10px; }
.personnel-head > div:nth-child(2) { flex: 1; }
.personnel-head strong, .personnel-head small { display: block; }
.personnel-head small { color: var(--muted); }
.personnel-card dl { margin: 20px 0 0; }
.personnel-card dl div { display: flex; justify-content: space-between; padding: 11px 0; border-top: 1px solid var(--border); }
.personnel-card dt { color: var(--muted); }
.personnel-card dd { margin: 0; font-weight: 750; }
.empty-state { padding: 45px; text-align: center; }
.staff-list { padding: 12px 22px; }
.staff-list > div { display: flex; align-items: center; gap: 11px; padding: 13px 0; border-bottom: 1px solid var(--border); }
.staff-list > div > div { flex: 1; }
.staff-list strong, .staff-list small { display: block; }
.staff-list small { color: var(--muted); }
.role-chip { padding: 5px 9px; border-radius: 999px; color: var(--blue); background: #eaf4fb; font-size: .72rem; font-weight: 800; }

.flash, .error-list { max-width: 1060px; margin: 14px auto; padding: 14px 18px; border-radius: 9px; font-weight: 650; }
.flash-success { color: #0b6846; background: #dff6ed; }
.flash-error, .error-list { color: #942831; background: #fde6e8; }
.error-list p { margin: 3px 0; }

.footer { display: flex; justify-content: space-between; gap: 30px; padding: 35px clamp(22px, 7vw, 110px); color: #9eb1bf; background: #05111d; }
.footer strong { color: #fff; }
.footer p { margin: 3px 0 0; }
.footer-meta { display: flex; flex-direction: column; text-align: right; }

@media (max-width: 1050px) {
    .hero, .dashboard-grid, .ticket-layout, .split-section { grid-template-columns: 1fr; }
    .stat-grid { grid-template-columns: repeat(2, 1fr); }
    .service-grid, .personnel-grid { grid-template-columns: repeat(2, 1fr); }
    .ticket-sidebar { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 760px) {
    .nav-toggle { display: block; }
    .nav { display: none; position: absolute; top: 80px; left: 0; right: 0; flex-direction: column; align-items: flex-start; padding: 22px; background: var(--navy); }
    .nav.open { display: flex; }
    .hero { grid-template-columns: 1fr; min-height: auto; padding-top: 65px; }
    .service-grid, .category-options, .form-grid, .stat-grid, .personnel-grid { grid-template-columns: 1fr; }
    .form-grid .full { grid-column: auto; }
    .form-submit, .dashboard-heading, .ticket-heading, .transcript-header { align-items: stretch; flex-direction: column; }
    .dashboard-layout { grid-template-columns: 1fr; }
    .sidebar { display: flex; overflow-x: auto; padding: 10px; }
    .sidebar-user { display: none; }
    .sidebar > a { white-space: nowrap; }
    .dashboard-content { padding: 24px 16px; }
    .ticket-sidebar { grid-template-columns: 1fr; }
    .filter-bar { grid-template-columns: 1fr; }
    .footer { flex-direction: column; }
    .footer-meta { text-align: left; }
}
@media print {
    .topbar, .footer, .button { display: none !important; }
    body { background: #fff; }
    .transcript-page { max-width: none; margin: 0; }
    .panel { border: 0; box-shadow: none; }
}


.avatar-image{object-fit:cover}.personnel-link{display:block;color:inherit}.personnel-link:hover{transform:translateY(-3px);box-shadow:var(--shadow);border-color:#aac8df}.warning-list{padding:0 22px}.warning-entry{padding:18px 0;border-bottom:1px solid var(--border)}.warning-entry strong,.warning-entry small{display:block}.warning-entry small{margin-top:5px;color:var(--muted)}.active-duty-panel{grid-column:1/-1}.active-officer-list{padding:8px 22px}.active-officer-row{display:flex;align-items:center;gap:12px;padding:13px 0;border-bottom:1px solid var(--border)}.active-officer-row>div{flex:1}.active-officer-row strong,.active-officer-row small{display:block}.active-officer-row small{color:var(--muted)}


/* Bürgerportal */
.reference-grid { display:grid; grid-template-columns:1fr 1fr; gap:16px; margin:30px 0 18px; }
.reference-grid .reference-box { margin:0; }
.access-code-box strong { color:var(--success); font-size:1.45rem; letter-spacing:.1em; }
.security-warning { padding:16px 18px; border:1px solid #e5c87b; border-radius:10px; color:#72520e; background:#fff7dd; text-align:left; }
.centered-actions { justify-content:center; }
.portal-help { margin-top:24px; padding:16px; border-radius:10px; background:var(--surface-soft); }
.portal-help p { margin:5px 0 0; font-size:.85rem; }
.citizen-portal-shell { max-width:1250px; margin:55px auto; padding:0 22px; }
.citizen-ticket-heading { display:flex; align-items:center; justify-content:space-between; gap:25px; margin-bottom:28px; }
.citizen-ticket-heading h1 { margin:5px 0; font-family:Georgia,serif; font-size:clamp(2rem,4vw,3.7rem); }
.citizen-ticket-heading p { margin:0; color:var(--muted); }
.citizen-ticket-layout { display:grid; grid-template-columns:1fr 330px; gap:20px; }
.conversation-intro { display:flex; justify-content:space-between; gap:20px; padding:18px 24px; color:var(--muted); background:#f8fafc; border-bottom:1px solid var(--border); }
.conversation-intro strong { color:var(--text); }
.citizen-message { background:#fff; }
.citizen-reply-form label { display:block; color:#314255; font-size:.84rem; font-weight:750; }
.closed-notice { margin:22px; padding:20px; border-radius:10px; background:#eef2f5; }
.closed-notice p { margin:5px 0 0; color:var(--muted); }
.muted-copy { color:var(--muted); font-size:.88rem; }
.internal-message { background:#fff7df; border-left:4px solid var(--warning); }
.reply-actions { display:flex; flex-wrap:wrap; gap:10px; }
.form-hint { display:block; margin-top:10px; color:var(--muted); }
.fresh-code-box { margin:14px 0; padding:16px; border:1px solid #a9d7be; border-radius:10px; background:#e9f8f0; }
.fresh-code-box small, .fresh-code-box strong, .fresh-code-box span { display:block; }
.fresh-code-box strong { margin:5px 0; color:var(--success); font-size:1.25rem; letter-spacing:.08em; }
.fresh-code-box span { color:#476657; font-size:.78rem; }

@media (max-width: 900px) {
    .citizen-ticket-layout { grid-template-columns:1fr; }
}
@media (max-width: 700px) {
    .reference-grid { grid-template-columns:1fr; }
    .citizen-ticket-heading, .conversation-intro { align-items:stretch; flex-direction:column; }
}


/* =========================================================
   Bürgerportal UI 2.0
   ========================================================= */
.citizen-portal-page {
    background:
        radial-gradient(circle at 18% 0%, rgba(30, 105, 168, .08), transparent 30rem),
        #edf2f6;
}

.citizen-portal {
    width: min(1380px, calc(100% - 48px));
    margin: 42px auto 70px;
}

.citizen-ticket-hero {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 30px;
    padding: 30px 34px;
    color: #fff;
    background:
        linear-gradient(115deg, rgba(6, 24, 41, .98), rgba(14, 49, 78, .95)),
        radial-gradient(circle at 85% 10%, rgba(72, 164, 232, .25), transparent 26rem);
    border: 1px solid rgba(255, 255, 255, .08);
    border-radius: 20px;
    box-shadow: 0 24px 65px rgba(6, 25, 43, .18);
}

.citizen-ticket-hero-main {
    display: flex;
    align-items: center;
    min-width: 0;
    gap: 20px;
}

.ticket-category-icon {
    display: grid;
    place-items: center;
    flex: 0 0 auto;
    width: 66px;
    height: 66px;
    border: 1px solid rgba(255, 255, 255, .13);
    border-radius: 17px;
    background: rgba(255, 255, 255, .08);
    font-size: 1.75rem;
    box-shadow: inset 0 1px rgba(255, 255, 255, .08);
}

.citizen-ticket-hero h1 {
    overflow: hidden;
    margin: 7px 0 9px;
    color: #fff;
    font-family: Georgia, "Times New Roman", serif;
    font-size: clamp(1.75rem, 3vw, 3rem);
    line-height: 1.08;
    text-overflow: ellipsis;
}

.ticket-hero-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 8px 20px;
    color: #adc2d2;
    font-size: .85rem;
}

.ticket-hero-meta span {
    position: relative;
}

.ticket-hero-meta span + span::before {
    position: absolute;
    left: -11px;
    content: "•";
    color: #5e7d94;
}

.ticket-hero-actions {
    display: grid;
    justify-items: end;
    flex: 0 0 auto;
    gap: 11px;
}

.copy-ticket-button {
    padding: 8px 12px;
    color: #c4d5e2;
    border: 1px solid rgba(255, 255, 255, .16);
    border-radius: 8px;
    background: rgba(255, 255, 255, .06);
    font-size: .76rem;
    font-weight: 750;
    cursor: pointer;
}

.copy-ticket-button:hover {
    color: #fff;
    background: rgba(255, 255, 255, .12);
}

.ticket-progress-card {
    display: grid;
    grid-template-columns: auto 1fr auto 1fr auto;
    align-items: center;
    gap: 18px;
    margin: 18px 0;
    padding: 22px 28px;
    border: 1px solid var(--border);
    border-radius: 15px;
    background: #fff;
    box-shadow: 0 8px 28px rgba(18, 41, 64, .045);
}

.progress-step {
    display: flex;
    align-items: center;
    gap: 11px;
    min-width: 0;
    opacity: .48;
}

.progress-step > span {
    display: grid;
    place-items: center;
    flex: 0 0 auto;
    width: 34px;
    height: 34px;
    border: 2px solid #c9d4de;
    border-radius: 50%;
    color: #82909d;
    background: #fff;
    font-size: .78rem;
    font-weight: 850;
}

.progress-step strong,
.progress-step small {
    display: block;
    white-space: nowrap;
}

.progress-step strong {
    font-size: .83rem;
}

.progress-step small {
    color: var(--muted);
    font-size: .69rem;
}

.progress-step.active {
    opacity: 1;
}

.progress-step.active > span {
    color: #fff;
    border-color: var(--blue);
    background: var(--blue);
    box-shadow: 0 0 0 5px rgba(30, 105, 168, .1);
}

.progress-line {
    height: 2px;
    border-radius: 99px;
    background: #dce4eb;
}

.progress-line.active {
    background: var(--blue);
}

.citizen-ticket-grid {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 350px;
    align-items: start;
    gap: 18px;
}

.ticket-chat-card,
.ticket-info-card,
.ticket-security-card {
    overflow: hidden;
    border: 1px solid var(--border);
    border-radius: 16px;
    background: #fff;
    box-shadow: 0 10px 32px rgba(18, 41, 64, .055);
}

.ticket-chat-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 18px;
    padding: 23px 26px;
    border-bottom: 1px solid var(--border);
}

.ticket-chat-header h2,
.ticket-info-card h2,
.ticket-security-card h2 {
    margin: 4px 0 0;
    font-family: Georgia, "Times New Roman", serif;
    font-size: 1.35rem;
}

.message-count {
    padding: 5px 9px;
    color: #526577;
    border-radius: 999px;
    background: #edf2f6;
    font-size: .7rem;
    font-weight: 800;
}

.privacy-notice {
    display: flex;
    align-items: center;
    gap: 10px;
    margin: 18px 24px 2px;
    padding: 12px 14px;
    color: #466176;
    border: 1px solid #d6e7f3;
    border-radius: 10px;
    background: #f1f8fc;
    font-size: .79rem;
}

.privacy-notice p {
    margin: 0;
}

.chat-messages {
    display: grid;
    gap: 0;
    padding: 12px 24px 5px;
}

.chat-message {
    display: flex;
    gap: 13px;
    padding: 17px 0;
}

.chat-message + .chat-message {
    border-top: 1px solid #edf1f4;
}

.chat-avatar {
    display: grid;
    place-items: center;
    flex: 0 0 auto;
    width: 40px;
    height: 40px;
    border-radius: 12px;
    color: #fff;
    background: linear-gradient(145deg, #2779b8, #155183);
    font-size: .85rem;
    font-weight: 850;
}

.chat-message-staff .chat-avatar {
    color: #ffe39a;
    background: linear-gradient(145deg, #172f46, #081b2b);
}

.chat-message-content {
    min-width: 0;
    flex: 1;
}

.chat-message-content > header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 15px;
    margin-bottom: 7px;
}

.chat-message-content > header > div {
    display: flex;
    align-items: center;
    gap: 7px;
}

.chat-message-content time {
    flex: 0 0 auto;
    color: #8593a0;
    font-size: .7rem;
}

.sender-badge {
    padding: 2px 6px;
    color: #8a6618;
    border-radius: 5px;
    background: #fff0bd;
    font-size: .6rem;
    font-weight: 900;
    letter-spacing: .05em;
}

.chat-bubble {
    display: inline-block;
    max-width: min(760px, 100%);
    padding: 12px 15px;
    color: #263748;
    border: 1px solid #e0e7ed;
    border-radius: 4px 13px 13px 13px;
    background: #f7f9fb;
    line-height: 1.55;
    overflow-wrap: anywhere;
}

.chat-message-staff .chat-bubble {
    border-color: #cfe1ef;
    background: #eef7fd;
}

.citizen-composer {
    margin: 18px 24px 24px;
    padding: 19px;
    border: 1px solid #d9e2e9;
    border-radius: 13px;
    background: #f8fafc;
}

.composer-heading,
.composer-footer {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 18px;
}

.composer-heading strong,
.composer-heading small {
    display: block;
}

.composer-heading small,
.composer-heading > span,
.composer-footer > span {
    color: var(--muted);
    font-size: .7rem;
}

.citizen-composer textarea {
    min-height: 132px;
    margin: 13px 0;
    border-color: #cbd7e0;
    background: #fff;
}

.citizen-ticket-sidebar {
    position: sticky;
    top: 102px;
    display: grid;
    gap: 16px;
}

.ticket-info-card,
.ticket-security-card {
    padding: 22px;
}

.ticket-info-list {
    margin: 17px 0 0;
}

.ticket-info-list > div {
    display: grid;
    grid-template-columns: 1fr;
    gap: 3px;
    padding: 13px 0;
    border-top: 1px solid #e7edf2;
}

.ticket-info-list dt {
    color: #7d8b98;
    font-size: .64rem;
    font-weight: 800;
    letter-spacing: .08em;
    text-transform: uppercase;
}

.ticket-info-list dd {
    overflow-wrap: anywhere;
    margin: 0;
    color: #253749;
    font-size: .86rem;
    font-weight: 750;
}

.security-card-icon {
    display: grid;
    place-items: center;
    width: 42px;
    height: 42px;
    margin-bottom: 15px;
    border-radius: 11px;
    background: #edf5fb;
    font-size: 1.2rem;
}

.ticket-security-card p {
    color: var(--muted);
    font-size: .8rem;
}

.new-ticket-link-card {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 17px 19px;
    color: #cfe0ec;
    border: 1px solid rgba(255,255,255,.07);
    border-radius: 13px;
    background: var(--navy);
    box-shadow: 0 12px 25px rgba(7, 23, 39, .12);
}

.new-ticket-link-card > span {
    display: grid;
    place-items: center;
    width: 35px;
    height: 35px;
    border-radius: 9px;
    background: rgba(255,255,255,.08);
    font-size: 1.25rem;
}

.new-ticket-link-card strong,
.new-ticket-link-card small {
    display: block;
}

.new-ticket-link-card small {
    color: #8fa7b9;
}

.ticket-closed-card {
    display: flex;
    align-items: center;
    gap: 15px;
    margin: 20px 24px 24px;
    padding: 18px;
    color: #345447;
    border: 1px solid #cbe5d8;
    border-radius: 12px;
    background: #edf8f2;
}

.ticket-closed-card > span {
    display: grid;
    place-items: center;
    flex: 0 0 auto;
    width: 35px;
    height: 35px;
    color: #fff;
    border-radius: 50%;
    background: var(--success);
    font-weight: 900;
}

.ticket-closed-card p {
    margin: 3px 0 0;
    color: #587467;
    font-size: .8rem;
}

@media (max-width: 1060px) {
    .citizen-ticket-grid {
        grid-template-columns: 1fr;
    }

    .citizen-ticket-sidebar {
        position: static;
        grid-template-columns: 1fr 1fr;
    }

    .new-ticket-link-card {
        grid-column: 1 / -1;
    }
}

@media (max-width: 800px) {
    .citizen-portal {
        width: min(100% - 24px, 1380px);
        margin-top: 18px;
    }

    .citizen-ticket-hero {
        align-items: flex-start;
        flex-direction: column;
        padding: 24px;
    }

    .ticket-hero-actions {
        justify-items: start;
    }

    .ticket-progress-card {
        grid-template-columns: 1fr;
        gap: 10px;
        padding: 18px;
    }

    .progress-line {
        width: 2px;
        height: 18px;
        margin-left: 16px;
    }

    .progress-step strong,
    .progress-step small {
        white-space: normal;
    }

    .citizen-ticket-sidebar {
        grid-template-columns: 1fr;
    }

    .new-ticket-link-card {
        grid-column: auto;
    }
}

@media (max-width: 560px) {
    .citizen-ticket-hero-main {
        align-items: flex-start;
    }

    .ticket-category-icon {
        width: 50px;
        height: 50px;
        border-radius: 13px;
        font-size: 1.3rem;
    }

    .ticket-hero-meta {
        flex-direction: column;
        gap: 3px;
    }

    .ticket-hero-meta span + span::before {
        display: none;
    }

    .ticket-chat-header,
    .composer-heading,
    .composer-footer,
    .chat-message-content > header {
        align-items: flex-start;
        flex-direction: column;
    }

    .chat-messages {
        padding-inline: 16px;
    }

    .privacy-notice,
    .citizen-composer {
        margin-inline: 16px;
    }

    .chat-message {
        gap: 9px;
    }

    .chat-avatar {
        width: 34px;
        height: 34px;
        border-radius: 9px;
    }

    .composer-footer .button {
        width: 100%;
    }
}


/* LSPD favicon/logo and modern internal sidebar */
.brand-logo-wrap{display:grid;place-items:center;flex:0 0 auto;width:52px;height:52px}
.brand-logo{width:52px;height:52px;object-fit:contain;filter:drop-shadow(0 6px 12px rgba(0,0,0,.28))}
.admin-sidebar{position:sticky;top:80px;display:flex;flex-direction:column;align-self:start;height:calc(100vh - 80px);min-height:620px;padding:18px 14px 16px;overflow-y:auto;background:radial-gradient(circle at 30% -5%,rgba(38,105,157,.3),transparent 17rem),linear-gradient(180deg,#0b2237,#061421 74%);border-right:1px solid rgba(255,255,255,.07)}
.admin-sidebar-brand{display:flex;align-items:center;gap:12px;padding:12px;margin-bottom:20px;color:#fff;border:1px solid rgba(255,255,255,.08);border-radius:14px;background:rgba(255,255,255,.045)}
.admin-sidebar-brand img{width:48px;height:48px;flex:0 0 auto;object-fit:contain;filter:drop-shadow(0 7px 10px rgba(0,0,0,.25))}
.admin-sidebar-brand strong,.admin-sidebar-brand small{display:block}
.admin-sidebar-brand strong{font-size:.88rem;letter-spacing:.02em}
.admin-sidebar-brand small{margin-top:1px;color:#7895aa;font-size:.66rem}
.admin-nav{display:grid;gap:5px}
.admin-nav-section{padding:17px 12px 6px;color:#66849a;font-size:.61rem;font-weight:850;letter-spacing:.13em;text-transform:uppercase}
.admin-nav>a{position:relative;display:flex;align-items:center;gap:11px;min-height:43px;padding:9px 12px;color:#9db2c2;border:1px solid transparent;border-radius:10px;font-size:.83rem;font-weight:700;transition:.18s ease}
.admin-nav>a:hover{color:#fff;border-color:rgba(255,255,255,.07);background:rgba(255,255,255,.06);transform:translateX(2px)}
.admin-nav>a.active{color:#fff;border-color:rgba(86,167,226,.22);background:linear-gradient(90deg,rgba(30,105,168,.36),rgba(30,105,168,.12));box-shadow:inset 3px 0 #4aa5e6}
.admin-nav-icon{display:grid;place-items:center;width:25px;height:25px;flex:0 0 auto;color:#9ccceb;border-radius:7px;background:rgba(255,255,255,.055);font-size:.86rem}
.admin-sidebar-user{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;padding:12px;margin-top:auto;color:#fff;border:1px solid rgba(255,255,255,.08);border-radius:13px;background:rgba(255,255,255,.045)}
.admin-user-avatar{display:grid;place-items:center;width:37px;height:37px;border:1px solid rgba(216,180,91,.45);border-radius:11px;color:#ffe5a5;background:#132f47;font-size:.82rem;font-weight:850}
.admin-sidebar-user strong,.admin-sidebar-user small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.admin-sidebar-user strong{font-size:.78rem}.admin-sidebar-user small{color:#7894a8;font-size:.64rem}
.admin-logout{display:grid;place-items:center;width:30px;height:30px;color:#8ba6b8;border-radius:8px;background:rgba(255,255,255,.04)}
.admin-logout:hover{color:#fff;background:rgba(194,58,67,.28)}
@media(max-width:760px){
.admin-sidebar{position:static;display:flex;flex-direction:row;align-items:center;width:100%;height:auto;min-height:0;padding:8px;overflow-x:auto;border-right:0;border-bottom:1px solid rgba(255,255,255,.08)}
.admin-sidebar-brand{flex:0 0 auto;padding:5px 8px;margin:0 5px 0 0}.admin-sidebar-brand img{width:33px;height:33px}.admin-sidebar-brand span{display:none}
.admin-nav{display:flex;flex:0 0 auto;gap:4px}.admin-nav-section,.admin-sidebar-user{display:none}
.admin-nav>a{min-height:38px;padding:7px 10px;white-space:nowrap}
}


/* Passwortverwaltung */
.password-card {
    position: relative;
    overflow: hidden;
}

.password-card::before {
    position: absolute;
    inset: 0 0 auto;
    height: 5px;
    content: "";
    background: linear-gradient(90deg, #d8b45b, #1e69a8);
}

.password-card-logo {
    display: block;
    width: 74px;
    height: 74px;
    margin: 0 auto 20px;
    object-fit: contain;
    filter: drop-shadow(0 9px 17px rgba(7, 23, 39, .2));
}

.password-rules {
    display: grid;
    gap: 5px;
    padding: 14px 16px;
    color: #536576;
    border: 1px solid #dce5ec;
    border-radius: 10px;
    background: #f5f8fa;
    font-size: .76rem;
}

.password-rules strong {
    color: #26394b;
    margin-bottom: 2px;
}

.password-rules span::before {
    margin-right: 7px;
    color: #14835d;
    content: "✓";
    font-weight: 900;
}

.account-back-link {
    display: block;
    margin-top: 20px;
    color: var(--blue);
    text-align: center;
    font-size: .82rem;
    font-weight: 750;
}

.field-help {
    display: block;
    margin-top: 6px;
    color: var(--muted);
    font-size: .72rem;
    font-weight: 500;
}

.permission-notice{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:18px;padding:13px 16px;color:#5b4a1d;border:1px solid #e8d697;border-radius:10px;background:#fff8df;font-size:.82rem}.permission-notice span{color:#7c6b3c}@media(max-width:760px){.permission-notice{align-items:flex-start;flex-direction:column;gap:4px}}


/* Mitarbeiter- und Berechtigungsverwaltung */
.staff-admin-layout {
    display: grid;
    grid-template-columns: minmax(420px, .85fr) minmax(420px, 1.15fr);
    gap: 20px;
}

.staff-editor-form {
    padding: 22px;
    margin: 0;
}

.permission-fieldset {
    display: grid;
    gap: 10px;
    margin: 4px 0 6px;
    padding: 17px;
    border: 1px solid var(--border);
    border-radius: 12px;
    background: #f8fafc;
}

.permission-fieldset legend {
    padding: 0 7px;
    color: #415467;
    font-size: .78rem;
    font-weight: 850;
}

.permission-option {
    display: grid;
    grid-template-columns: auto 1fr;
    align-items: start;
    gap: 11px;
    padding: 12px;
    border: 1px solid #dfe7ed;
    border-radius: 9px;
    background: #fff;
    cursor: pointer;
}

.permission-option:hover {
    border-color: #aac9df;
}

.permission-option input {
    width: auto;
    margin: 4px 0 0;
}

.permission-option strong,
.permission-option small {
    display: block;
}

.permission-option small {
    margin-top: 2px;
    color: var(--muted);
    font-size: .72rem;
    font-weight: 500;
}

.staff-management-list {
    display: grid;
    max-height: 760px;
    overflow-y: auto;
}

.staff-management-item {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: center;
    gap: 12px;
    padding: 15px 20px;
    border-bottom: 1px solid var(--border);
    transition: .16s ease;
}

.staff-management-item:hover,
.staff-management-item.selected {
    background: #f0f7fc;
}

.staff-management-item.selected {
    box-shadow: inset 4px 0 var(--blue);
}

.staff-management-identity strong,
.staff-management-identity small,
.staff-management-meta small {
    display: block;
}

.staff-management-identity small,
.staff-management-meta small {
    color: var(--muted);
    font-size: .69rem;
}

.staff-management-meta {
    display: grid;
    justify-items: end;
    gap: 5px;
}

.staff-danger-zone {
    padding: 22px;
    border-top: 1px solid var(--border);
    background: #fff8f8;
}

.staff-danger-zone h3 {
    margin: 0 0 15px;
    color: #812f36;
    font-size: 1rem;
}

.password-reset-form {
    display: grid;
    grid-template-columns: 1fr auto;
    align-items: end;
    gap: 10px;
    margin-bottom: 14px;
}

.password-reset-form input {
    margin-bottom: 0;
}

@media (max-width: 1050px) {
    .staff-admin-layout {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 620px) {
    .password-reset-form {
        grid-template-columns: 1fr;
    }

    .staff-management-item {
        grid-template-columns: auto 1fr;
    }

    .staff-management-meta {
        grid-column: 2;
        justify-items: start;
    }
}


/* =========================================================
   Mitarbeiterverwaltung UI 2.0
   ========================================================= */
.staff-page {
    background:
        radial-gradient(circle at 100% 0%, rgba(30,105,168,.08), transparent 30rem),
        #edf2f6;
}

.staff-page-header {
    display:flex;
    align-items:flex-end;
    justify-content:space-between;
    gap:20px;
    margin-bottom:24px;
}

.staff-page-header h1 {
    margin:5px 0 2px;
    font-family:Georgia,"Times New Roman",serif;
    font-size:clamp(2.1rem,4vw,3.6rem);
    line-height:1.05;
}

.staff-page-header p {
    margin:0;
    color:var(--muted);
}

.staff-ui-grid {
    display:grid;
    grid-template-columns:minmax(0,1.45fr) minmax(340px,.75fr);
    align-items:start;
    gap:20px;
}

.staff-form-card,
.staff-list-card {
    overflow:hidden;
    border:1px solid var(--border);
    border-radius:18px;
    background:#fff;
    box-shadow:0 15px 42px rgba(18,41,64,.07);
}

.staff-card-header,
.staff-list-header {
    display:flex;
    align-items:center;
    justify-content:space-between;
    gap:18px;
    padding:24px 26px;
    border-bottom:1px solid var(--border);
}

.staff-card-title {
    display:flex;
    align-items:center;
    gap:14px;
}

.staff-card-icon {
    display:grid;
    place-items:center;
    width:42px;
    height:42px;
    border-radius:12px;
    color:#fff;
    background:linear-gradient(145deg,#2c82c3,#145486);
    font-size:1.1rem;
    font-weight:900;
}

.staff-card-header h2,
.staff-list-header h2 {
    margin:4px 0 0;
    font-family:Georgia,"Times New Roman",serif;
    font-size:1.42rem;
}

.staff-status-badge,
.staff-total-badge {
    display:inline-flex;
    align-items:center;
    justify-content:center;
    min-width:40px;
    min-height:28px;
    padding:5px 10px;
    border-radius:999px;
    color:#24557b;
    background:#e8f3fb;
    font-size:.69rem;
    font-weight:850;
}

.staff-status-badge.is-admin {
    color:#856316;
    background:#fff0be;
}

.staff-modern-form {
    margin:0;
}

.staff-form-section {
    padding:25px 26px;
    border-bottom:1px solid var(--border);
}

.staff-section-heading {
    display:flex;
    align-items:center;
    gap:12px;
    margin-bottom:20px;
}

.staff-section-heading > span {
    display:grid;
    place-items:center;
    width:33px;
    height:33px;
    flex:0 0 auto;
    border-radius:50%;
    color:#fff;
    background:#143b5e;
    font-size:.68rem;
    font-weight:900;
}

.staff-section-heading strong,
.staff-section-heading small {
    display:block;
}

.staff-section-heading small {
    color:var(--muted);
    font-size:.72rem;
}

.staff-field-grid {
    display:grid;
    grid-template-columns:1fr 1fr;
    gap:16px;
}

.staff-field-grid label {
    display:block;
}

.staff-field-grid label > span,
.staff-password-row label > span {
    display:block;
    margin-bottom:6px;
    color:#33485a;
    font-size:.76rem;
    font-weight:800;
}

.staff-field-grid input,
.staff-field-grid select,
.staff-password-row input {
    margin:0;
    min-height:46px;
    border:1px solid #ccd8e1;
    background:#fff;
}

.staff-field-grid label > small {
    display:block;
    margin-top:6px;
    color:var(--muted);
    font-size:.68rem;
}

.staff-field-full {
    grid-column:1/-1;
}

.permission-card-grid {
    display:grid;
    grid-template-columns:1fr 1fr;
    gap:12px;
}

.permission-switch-card {
    display:grid !important;
    grid-template-columns:auto 1fr !important;
    align-items:center !important;
    gap:13px !important;
    min-height:92px;
    padding:16px !important;
    border:1px solid #dce5ec !important;
    border-radius:13px !important;
    background:#f9fbfc !important;
    cursor:pointer;
    transition:.18s ease;
}

.permission-switch-card:hover {
    border-color:#a9c9df !important;
    background:#f3f9fd !important;
    transform:translateY(-1px);
}

.permission-switch-card input {
    position:absolute;
    opacity:0;
    pointer-events:none;
}

.permission-switch-ui {
    position:relative;
    display:block;
    width:44px;
    height:24px;
    border-radius:999px;
    background:#c8d3dc;
    box-shadow:inset 0 1px 2px rgba(0,0,0,.08);
    transition:.2s ease;
}

.permission-switch-ui > span {
    position:absolute;
    top:3px;
    left:3px;
    width:18px;
    height:18px;
    border-radius:50%;
    background:#fff;
    box-shadow:0 2px 5px rgba(0,0,0,.18);
    transition:.2s ease;
}

.permission-switch-card input:checked + .permission-switch-ui {
    background:var(--blue);
}

.permission-switch-card input:checked + .permission-switch-ui > span {
    transform:translateX(20px);
}

.permission-switch-card input:checked ~ .permission-switch-content strong {
    color:#155b91;
}

.permission-switch-content strong,
.permission-switch-content small {
    display:block;
}

.permission-switch-content strong {
    color:#273b4d;
    font-size:.84rem;
}

.permission-switch-content small {
    margin-top:4px;
    color:var(--muted);
    font-size:.68rem;
    line-height:1.45;
}

.staff-form-actions {
    display:flex;
    justify-content:flex-end;
    padding:20px 26px;
    background:#f7f9fb;
}

.staff-form-actions .button {
    min-width:210px;
}

.staff-security-card {
    padding:24px 26px;
    border-top:1px solid #edd6d8;
    background:#fff8f8;
}

.staff-security-card h3 {
    margin:4px 0 18px;
    color:#733038;
    font-family:Georgia,"Times New Roman",serif;
    font-size:1.25rem;
}

.staff-password-row {
    display:grid;
    grid-template-columns:1fr auto;
    align-items:end;
    gap:12px;
    margin-bottom:16px;
}

.staff-delete-row {
    display:flex;
    align-items:center;
    justify-content:space-between;
    gap:16px;
    padding:15px;
    border:1px solid #edc7ca;
    border-radius:11px;
    background:#fff;
}

.staff-delete-row strong,
.staff-delete-row small {
    display:block;
}

.staff-delete-row small {
    color:#8d666a;
    font-size:.7rem;
}

.staff-list-card {
    position:sticky;
    top:100px;
}

.staff-search-wrap {
    padding:16px 18px;
    border-bottom:1px solid var(--border);
    background:#f8fafc;
}

.staff-search-wrap input {
    margin:0;
    min-height:43px;
    padding-left:14px;
}

.staff-card-list {
    display:grid;
    max-height:710px;
    overflow-y:auto;
}

.staff-account-card {
    display:grid;
    grid-template-columns:auto minmax(0,1fr) auto;
    align-items:center;
    gap:12px;
    padding:15px 18px;
    border-bottom:1px solid #e8edf1;
    transition:.16s ease;
}

.staff-account-card:hover,
.staff-account-card.selected {
    background:#f0f7fc;
}

.staff-account-card.selected {
    box-shadow:inset 4px 0 var(--blue);
}

.staff-account-avatar {
    display:grid;
    place-items:center;
    width:42px;
    height:42px;
    border-radius:12px;
    color:#fff;
    background:linear-gradient(145deg,#2f83bf,#16598d);
    font-size:.88rem;
    font-weight:900;
}

.staff-account-main strong,
.staff-account-main small,
.staff-account-side small {
    display:block;
}

.staff-account-main strong {
    color:#24384a;
    font-size:.84rem;
}

.staff-account-main small {
    color:var(--muted);
    font-size:.68rem;
}

.staff-account-side {
    display:grid;
    justify-items:end;
    gap:5px;
}

.staff-role-pill {
    padding:4px 8px;
    border-radius:999px;
    color:#246089;
    background:#e7f2f9;
    font-size:.62rem;
    font-weight:850;
}

.staff-role-pill.is-admin {
    color:#856316;
    background:#fff0be;
}

.staff-password-pending {
    color:#ad6e12 !important;
    font-size:.6rem !important;
}

@media (max-width:1100px) {
    .staff-ui-grid {
        grid-template-columns:1fr;
    }

    .staff-list-card {
        position:static;
    }
}

@media (max-width:720px) {
    .staff-page-header,
    .staff-delete-row {
        align-items:stretch;
        flex-direction:column;
    }

    .staff-field-grid,
    .permission-card-grid,
    .staff-password-row {
        grid-template-columns:1fr;
    }

    .staff-field-full {
        grid-column:auto;
    }

    .staff-form-actions .button,
    .staff-delete-row .button {
        width:100%;
    }
}